Last updated: 2 July 2026
At Santhosh Super Stores (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.santhoshsuperstores.com (the “Website”) or contact us through our enquiry forms, WhatsApp, or telephone.
1. Information We Collect
We may collect the following types of information: personal details you provide voluntarily, such as your name, phone number, and email address when you submit an enquiry or contact us; the content of your messages and enquiries; and technical information collected automatically, such as your IP address, browser type, and pages visited, through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to respond to your enquiries, provide information about our products, offers, and services, improve our Website and customer experience, and comply with legal obligations. We do not sell your personal information to third parties.
3. Cookies
Our Website uses cookies to enhance your browsing experience and analyse Website traffic. Cookies are small files stored on your device. You can control or disable cookies through your browser settings, though some parts of the Website may not function properly as a result.
4. WhatsApp and Telephone Enquiries
When you contact us via WhatsApp or telephone, we receive the phone number and any information you choose to share. We use these details only to respond to your enquiry and to assist you with our products and services. Communication through WhatsApp is also subject to WhatsApp’s own privacy policy.
5. Sharing of Information
We may share your information with trusted service providers who assist us in operating our Website and business, provided they agree to keep it confidential. We may also disclose information where required by law or to protect our legal rights.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights or to opt out of receiving communications from us, please contact us using the details below.
8. Third-Party Links
Our Website may contain links to third-party websites and services, such as Google Maps, WhatsApp, and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Santhosh Super Stores
#1550, 18th Main Road, Annanagar, Chennai – 600 040
Phone: 044 4355 1050 | WhatsApp: 95000 12395
